Terms & Conditions and Privacy Policy

1. Introduction

Welcome to Georgia International Admissions Bureau ("GIAB," "we," "us," or "our").

These Website Terms & Conditions govern your access to and use of the GIAB website, online registration forms, Student Portal, and related digital services.

By accessing or using our website, you agree to comply with these Terms & Conditions. When creating a student account, you will be required to acknowledge and accept these Terms.

GIAB provides educational information and facilitates communication between prospective students, educational institutions, and relevant service providers.

These Terms apply only to the use of GIAB's website and digital platforms. Any separate educational consultancy services, payment arrangements, or contractual obligations may be governed by additional agreements.

2. Website Use

Users agree to use the GIAB website lawfully and responsibly.

You must not:

• Submit false, misleading, or fraudulent information.
• Upload malicious software or harmful content.
• Attempt to access another user's account or restricted information.
• Interfere with the website's security or functionality.
• Use the platform for unauthorized commercial or unlawful activities.

GIAB reserves the right to restrict access to accounts or website features where reasonably necessary to protect users, maintain security, or prevent misuse, subject to applicable law.

3. Student Registration and Accounts

Users may create a Student Portal account to access educational information, manage personal details, upload documents, and communicate with GIAB.

By registering, users agree to:

• Provide accurate, complete, and truthful information.
• Keep their personal and contact information reasonably up to date.
• Maintain the confidentiality of their account credentials.
• Notify GIAB promptly if they suspect unauthorized account access.
• Use their account only for lawful and authorized purposes.

GIAB may verify submitted information where reasonably necessary to provide requested services or maintain platform security.

GIAB reserves the right to suspend, restrict, or deactivate accounts where users violate these Terms, submit fraudulent information, or engage in activities that compromise the platform, subject to applicable law.

Creating a GIAB account does not constitute enrollment, admission, or acceptance into any university or educational institution.

4. Independent Agency and No Guarantee of Outcomes

Georgia International Admissions Bureau (GIAB) is an independent educational consultancy and admissions assistance agency.

GIAB is not a governmental institution, embassy, consulate, immigration authority, university, or official regulatory body. GIAB does not claim governmental authority or affiliation.

GIAB provides educational information, guidance, and application assistance. However, GIAB does not guarantee:

• Admission or acceptance into any university or educational institution.
• Approval or issuance of visas, residence permits, or other immigration documents.
• Scholarships, financial assistance, or tuition discounts.
• Recognition or accreditation of academic qualifications in any particular country.
• Employment opportunities or professional licensing after graduation.
• Any decision, approval, or outcome controlled by universities, government authorities, or independent third parties.

All final decisions remain with the relevant universities, educational institutions, government authorities, and other responsible organizations.

Information provided through GIAB's website is for general guidance and may change without prior notice.

GIAB will make reasonable efforts to provide accurate information and professional assistance but cannot guarantee specific results.

Nothing in this section excludes GIAB's responsibility for its own obligations or any liability that cannot legally be excluded.

5. Collection of Personal Information

When you use the GIAB website, submit an inquiry, or register for an account, we may collect personal information relevant to your request.

This information may include:

• Full name.
• Date of birth.
• Nationality and country of residence.
• Email address and telephone number.
• Educational background and academic qualifications.
• Preferred universities and academic programs.
• Passport or identification information, where required.
• Academic certificates, transcripts, and other documents you choose or are requested to upload.
• Communications and inquiries submitted through our website.
• Account activity, IP address, browser information, and technical data necessary for website operation and security.

We aim to collect information that is relevant and reasonably necessary for website operation, student account management, and the educational assistance requested.

6. Use of Collected Information

GIAB may process information collected through its website for the following purposes:

• Creating and managing student accounts.
• Responding to inquiries and communicating with users.
• Providing information about universities, academic programs, and admission procedures.
• Assisting with educational applications requested by students.
• Preparing, organizing, and transmitting application documents.
• Communicating with universities and other relevant organizations.
• Maintaining application records and updating students on their progress.
• Providing technical support and maintaining website security.
• Preventing fraud, misuse, and unauthorized access.
• Complying with applicable legal obligations.

Personal information will be processed in accordance with applicable data protection laws and relevant lawful grounds.

7. Sharing Information with Third Parties

To respond to inquiries and provide requested educational assistance, GIAB may need to share relevant personal information with third parties.

Depending on the services requested, these third parties may include:

• Universities and other educational institutions.
• University admissions departments and authorized representatives.
• Educational partners assisting with applications.
• Document translation, certification, and verification providers.
• Technology, hosting, and communication service providers supporting the website and Student Portal.
• Governmental, consular, or immigration authorities where required by law or specifically authorized for a relevant procedure.
• Other service providers directly involved in delivering assistance requested by the user.

GIAB will share personal information only where reasonably necessary for a legitimate purpose and where an appropriate legal basis or required authorization exists.

The information shared will be limited, where practicable, to what the recipient needs for the relevant purpose.

By requesting application assistance, users acknowledge that completing certain services may require transmitting their information and documents to the selected university or other relevant recipient. Where separate consent is legally required, GIAB will request it before the disclosure.

GIAB does not sell personal information to third parties for their independent advertising purposes.

8. International Transfer of Information

Because GIAB assists international students, personal information may need to be transferred or accessed across national borders.

For example, an applicant's documents may be shared with a university or authorized educational partner in another country where necessary for the requested application process.

GIAB will take reasonable steps to ensure that international transfers comply with applicable data protection requirements and use appropriate safeguards where required.

9. Documents Uploaded by Users

Users may submit academic documents, identification documents, and other supporting materials through the Student Portal or authorized communication channels.

By submitting documents, users confirm that they are authorized to provide them and that the information is accurate to the best of their knowledge.

Users authorize GIAB to store, organize, review, and process submitted documents for the purposes they requested, subject to applicable law.

Documents will not be disclosed to unrelated third parties without a lawful basis or required authorization.

10. Data Security

GIAB takes reasonable technical and organizational measures to protect personal information.

Such measures may include secure account authentication, access restrictions, encrypted connections, and controlled access to student records.

However, no online platform can guarantee absolute security.

Users should protect their login credentials and avoid sharing sensitive information through unauthorized channels.

11. Data Retention and Account Requests

GIAB retains personal information for as long as reasonably necessary to operate the website, manage accounts, provide requested assistance, maintain appropriate records, and comply with applicable legal obligations.

Users may contact GIAB to request access to, correction of, or deletion of their personal information, subject to applicable law and legitimate retention requirements.

Where processing is based on consent, users may withdraw that consent in accordance with applicable law.

Account closure does not necessarily require immediate deletion of information that GIAB must lawfully retain.

12. Accuracy of Website Information

GIAB aims to keep information about universities, academic programs, admission requirements, and related matters accurate and up to date.

However, information published by educational institutions and authorities may change.

Website content is provided for general informational purposes and should be verified with the relevant institution or authority where necessary.

13. Third-Party Websites and Services

The GIAB website may contain links to external websites or integrate services operated by third parties.

These third parties may maintain their own terms and data protection practices.

GIAB is not responsible for the independent content or practices of third-party websites, except to the extent required by applicable law.

14. Cookies and Technical Information

GIAB may use essential cookies and similar technologies to maintain website functionality, support secure sessions, and protect user accounts.

Additional analytics or marketing technologies, if introduced, will be managed in accordance with applicable notice and consent requirements.

15. Minors

Where a user is under the age at which they can independently provide valid authorization under applicable law, GIAB may require the involvement or authorization of a parent or legal guardian.

GIAB may request additional confirmation where necessary to comply with legal requirements relating to minors' personal information.

16. Updates to These Terms

GIAB may revise these Website Terms & Conditions to reflect changes in its website, digital services, operational practices, or legal obligations.

The updated version will be published with a revised effective date.

Where legally required, users will receive notice or be asked to accept the updated Terms.

17. Applicable Law

These Website Terms & Conditions are governed by the applicable laws of Georgia, without limiting mandatory rights or protections available to users under other applicable laws.

18. Contact Information

For questions about these Terms, website usage, or the handling of personal information, please contact Georgia International Admissions Bureau (GIAB) through the official contact channels provided on our website.

1. Introduction

Georgia International Admissions Bureau ("GIAB," "we," "us," or "our") respects the privacy of individuals who visit our website, contact our representatives, request educational consultations, or use our Student Portal.

This Privacy Policy explains how GIAB collects, uses, stores, shares, and protects personal information in connection with its website, student registration services, educational consultations, university application assistance, and related digital platforms.

GIAB is an independent educational consultancy and admissions assistance agency based in Georgia.

This Privacy Policy should be read alongside our Website Terms & Conditions.

2. Information We Collect

Depending on how you interact with GIAB, we may collect the following categories of personal information.

Personal and contact information

• Full name.
• Date of birth.
• Nationality.
• Country of residence.
• Email address.
• Telephone number.
• Preferred language of communication.

Educational information

• Academic qualifications and educational history.
• Previous schools, colleges, or universities.
• Academic transcripts and certificates.
• Preferred universities and academic programs.
• Intended study level and intake.
• Language proficiency information where relevant.

Identification and application documents

• Passport or identification details.
• Supporting educational documents.
• Documents required for university applications.
• Additional information necessary for services requested by the applicant.

Account and technical information

• Student account identifiers.
• Authentication and account activity records.
• IP addresses and browser information.
• Technical logs used for security and troubleshooting.
• Information collected through essential cookies.

Communications and inquiries

• Consultation form submissions.
• Questions submitted through the website.
• Communications with GIAB representatives.
• Information provided during application assistance.
• Records of relevant follow-up communications.

We aim to collect only information reasonably necessary for the relevant purpose.

3. How We Collect Information

We may collect personal information when you:

• Submit a consultation or contact form.
• Register for a Student Portal account.
• Complete or update your student profile.
• Upload application documents.
• Request educational information or admission assistance.
• Communicate with GIAB through authorized channels.
• Use our website or digital services.

We may also receive relevant information from educational institutions, authorized representatives, or service providers where a lawful basis exists.

4. How We Use Personal Information

GIAB may use personal information to:

• Respond to educational inquiries.
• Arrange or provide consultations.
• Create and manage student accounts.
• Provide university and academic program information.
• Assess application requirements.
• Assist with admission applications.
• Prepare and organize application documents.
• Communicate with universities and authorized partners.
• Provide application status updates.
• Maintain consultation and application records.
• Assign inquiries to authorized GIAB representatives.
• Prevent fraud and unauthorized access.
• Maintain website functionality and security.
• Fulfill applicable legal obligations.

We will not use personal information for materially incompatible purposes without an appropriate legal basis.

5. Legal Grounds for Processing

GIAB processes personal information only where a lawful basis applies.

Depending on the circumstances, processing may be necessary to:

• Take steps requested by an individual before entering into a service agreement.
• Perform an agreement with the individual.
• Comply with applicable legal obligations.
• Pursue legitimate interests where permitted by law and not overridden by individuals' rights.
• Protect important interests where applicable.
• Carry out processing based on valid consent when consent is legally required.

The applicable legal basis depends on the specific activity and relevant law.

Where consent is required, GIAB will request it appropriately. Individuals may withdraw consent in accordance with applicable law.

Accepting the Website Terms & Conditions does not automatically constitute consent to every form of personal data processing.

6. Consultation Requests and CRM Records

When you submit a consultation request, GIAB may use the information provided to respond to your inquiry and provide information about relevant educational opportunities.

Consultation requests may be recorded in GIAB's internal Customer Relationship Management (CRM) system.

These records may include:

• Contact details.
• Educational interests.
• Inquiry date and source.
• Assigned GIAB representative.
• Consultation and follow-up status.
• Relevant communication history.
• Advertising campaign attribution where lawfully collected.

Access to these records should be limited to authorized personnel with a legitimate business need.

Submitting a consultation request does not automatically create a Student Portal account or enroll the individual in an educational institution.

7. Student Portal and Account Information

When you register for the Student Portal, GIAB may process information necessary to create and maintain your account.

This may include your contact information, student identifier, profile details, application records, uploaded documents, and account activity.

GIAB may also record the date and version of legal terms accepted during registration.

Account information is used to provide authorized access to GIAB's digital services and to manage requested educational assistance.

8. Sharing Information With Third Parties

GIAB may share relevant personal information with third parties where necessary for requested services or otherwise legally permitted.

Recipients may include:

• Universities and educational institutions.
• Admissions departments and authorized university representatives.
• Educational application partners.
• Document translation and verification providers.
• Technology and hosting providers.
• Communication service providers.
• Government, immigration, or consular authorities where legally required or appropriately authorized.

We aim to limit disclosures to information relevant to the recipient's role and the purpose of the disclosure.

GIAB does not sell personal information to third parties for their independent advertising purposes.

Where a separate authorization or consent is legally required, GIAB will obtain it before the relevant disclosure.

9. International Data Transfers

Because GIAB assists students applying to educational institutions, personal information may need to be transferred internationally.

For example, application information may be shared with an educational institution or authorized partner located outside the applicant's country of residence.

GIAB will assess applicable international data transfer requirements and use appropriate legal mechanisms and safeguards where required.

International transfers will not be treated as automatically authorized merely because a user accepts the Website Terms.

10. Data Security

GIAB aims to apply appropriate technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, and loss.

Depending on the system, safeguards may include:

• Secure account authentication.
• Restricted staff access.
• Encrypted network connections.
• Access controls for student records.
• Security logging and monitoring.
• Controlled handling of uploaded documents.

The safeguards actually implemented may vary by service and will be reviewed as the platform develops.

No internet-based system can guarantee absolute security.

11. Data Retention

GIAB retains personal information only for as long as reasonably necessary for the relevant purposes, subject to applicable legal obligations.

Retention needs may differ for:

• General inquiries and consultation records.
• Registered student accounts.
• University application records.
• Uploaded identification and academic documents.
• Security logs.
• Records required for legal or contractual purposes.

GIAB will establish and document applicable retention periods and deletion procedures before the relevant services are activated.

Information may be securely deleted or anonymized when it is no longer required, unless lawful retention obligations apply.

12. Your Privacy Rights

Subject to applicable law, individuals may have the right to:

• Receive information about the processing of their personal data.
• Request access to personal information held about them.
• Request correction or updating of inaccurate information.
• Request deletion of information where legally applicable.
• Request restriction or cessation of certain processing activities.
• Object to certain processing.
• Withdraw consent where processing relies on consent.
• Request information about relevant disclosures or transfers.
• Exercise other rights provided by applicable data protection law.

GIAB will review and respond to privacy requests in accordance with applicable legal requirements.

Certain requests may be subject to lawful exceptions or retention obligations.

Individuals may also have the right to complain to the competent data protection supervisory authority.

13. Cookies and Website Technology

GIAB may use essential cookies and similar technologies to operate the website, maintain secure sessions, and support necessary functionality.

If analytics, advertising, or other nonessential tracking technologies are introduced, GIAB will provide appropriate information and obtain consent where legally required.

Users may also manage certain cookie settings through their browsers.

14. Marketing Communications

GIAB may communicate with individuals regarding the educational information or services they have requested.

Separate promotional or marketing communications will be handled in accordance with applicable laws, including consent or opt-out requirements where relevant.

Where required, marketing consent will be requested separately and will not be a condition of accessing essential website or Student Portal services.

Individuals may request that GIAB stop sending promotional communications.

15. Children's and Minors' Information

Some individuals seeking educational assistance may be minors.

Where applicable law requires parental or guardian involvement or authorization, GIAB will take appropriate steps before processing relevant personal information.

GIAB will seek to limit the collection and use of minors' information to legitimate and necessary purposes.

16. Third-Party Websites

Our website may contain links to university websites, educational institutions, and other external services.

These third parties may operate under their own privacy policies and terms.

GIAB is not responsible for their independent processing practices except where applicable law provides otherwise.

We encourage users to review the privacy notices of third-party services they access.

17. Changes to This Privacy Policy

GIAB may update this Privacy Policy to reflect changes in its services, data handling practices, technology, or legal obligations.

Material changes will be communicated where required by applicable law.

The current version will be made available through the GIAB website, together with its applicable effective or revision date.

18. Contact and Privacy Requests

For questions about this Privacy Policy or requests concerning personal information, please contact Georgia International Admissions Bureau (GIAB) through the official contact channels provided on our website.

Privacy requests will be handled in accordance with applicable data protection law.